Industry Specialist Mentoring for Australian Apprentices

If you are an apprentice looking for support, or a professional employing apprentices, AGA is here to support you.

AGA is proud be partnering with the Australian Government as part of the Industry Specialist Mentoring for Australian Apprenticeships (ISMAA) program, supporting apprentices and employers across Victoria and South Australia in the following industries:

  • Civil Construction
  • Gas Supply
  • Water Supply
  • Landscaping and Horticulture
  • Call Centres
  • Business Administration

 

AGA Industry Specialist Mentoring includes:

  • Specialist industry specific advice and help at work
  • Help with personal issues, no matter how big or small
  • Coaching and advice
  • This industry specialist support is a free service

 

What is Industry Specialist Mentoring for Australian Apprentices (ISMAA)?

ISMAA is funded by the Australian Government and provides intensive support to apprentices and trainees in the first two years of their training in industries that are undergoing structural change. ISMAA complements other Australian Government support for apprentices, trainees and their employers through the Australian Apprenticeships Incentives Program, Trade Support Loans and the Australian Apprenticeship Support Network. ISMAA is delivered by Service Providers across Australia in major cities as well as rural and regional areas.

 

Complaints handling policy

AGA highly values your feedback. If you wish to make a complaint in relation to AGA’s staff, services or other elements of your experience you are more than welcome to do so through the grievance, complaints and appeals form.

AGA manages complaints and grievances in accordance with its Grievance, Complaints and Appeals Policy. Complaints and appeals in relation to AGA’s ISMAA program will be managed by authorised officer Mark Knox, CEO, in accordance with AGA’s Grievance, Complaints and Appeals Policy.

 

Industry Specialist Mentoring for Australian Apprentices (ISMAA) is funded by the Australian Government and provides intensive support to apprentices and trainees in the first two years of their training in industries that are undergoing structural change.

Content may be a collaborative view and does not necessarily represent the view of the Commonwealth or the Department of Education and Training. The Commonwealth will not be responsible for any actions resulting from any errors or omissions contained on this site and its contents.

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